Policies

*Payment*
Giulian Lyn accepts payments through PayPal, or direct checkout through Shopify. You do not need a PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to accommodate your needs.

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*Shipping*
All in stock items ship within one business day.
Out of stock items will ship ASAP, typically within seven to fourteen business days. All packages will be sent via USPS.
All orders shipped to the continental United States are insured and include tracking and delivery confirmation through USPS, with the exception of "free shipping" specials. "free shipping" will only offer tracking.
Please double check your address on the payment receipt. This is where your order will be shipped. If payment is made through pay pal, I will only ship to confirmed addresses.

If the shipping address is different from the address provided through PayPal, please contact Giulian Lyn prior to payment. If the PayPal address is different, and no special instruction has been provided, Giulian Lyn will send the order to the address provided through Pay Pal.

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*Refunds/Exchanges*
I want you to be happy with your purchase so if there is an issue, please contact me right away so that I can have the opportunity to work with you to make things right.
Returns of unworn jewelry in new condition are acceptable with notification above, provided it is shipped back in a timely fashion within 2 weeks of receipt; after that period of time returns will be accepted on an individual basis.
Please send me a message and let me know how I can help.

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*Custom orders*
Have any ideas or questions about custom order pieces? Feel free to contact me robin [!at] giulianlyn.com
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*Bulk Discounts*
Buy 10 or more of the same item and receive 15% off your purchase. Purchase 20 or more and receive 20% off!
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